Last updated: December 19, 2025
This Privacy Policy only applies when Paccurate, Inc., including its affiliates and subsidiaries (collectively, “Paccurate,” “us,” “we,” or “our”) is the Controller of personal data (for example, when an individual visits Paccurate’s website or provides business contact data). When data is provided to Paccurate by a Customer that is using our products or Services, we are a Processor, not a Controller, of that data. This means that this Privacy Policy does not apply to Paccurate’s products and Services. If you have questions related to how a Paccurate Customer utilizes your personal data, please contact them directly. We are not responsible for the privacy or data security practices of our Customers. This Privacy Policy also does not apply to personal data about current and former Paccurate employees, job candidates, contractors and agents.
1. Introduction Capitalized terms that we use but are not defined in this Privacy Policy (such as Customer, Services, etc.) have the meanings provided in our Software as a Service Agreement (the “Agreement”).
This Privacy Policy only applies to personal data that Paccurate handles as a Controller (meaning where Paccurate controls how and why your personal data is collected and processed). This includes when you:
Visit or interact with the paccurate.io website, our branded social media pages, and other websites which we operate (collectively, our “Digital Properties”);
Register for or participate in our webinars, events, programs, marketing, and promotional activities;
Interact with us in person, such as when you visit our offices; and
Inquire about or do business with us.
We may update this Privacy Policy from time to time. Please check back periodically for updates. If you do not agree with any changes we make, you should stop interacting with us. When required under applicable law, we will notify you of any changes to this Privacy Policy by posting an update on our Privacy Policy webpage or in another appropriate manner (e.g. by e-mail).
2. Personal Data We Collect and Disclose The table below describes what personal data we collect about you and to whom we disclose personal data.
Categories of Personal Data Collected
Disclosures of Personal Data
Identifiers, such as your name, email address, company name and job title (e.g., advertising identifiers).
Paccurate service providers, such as security and platform vendors
Third parties that are necessary to complete a transaction, such as credit card processors
Business partners who we work with to jointly market or sell our products and Services, such as channel partners
Professional advisors, such as lawyers, accountants, and auditors
Entities involved in a corporate transaction, including if we sell, acquire, or merge all or some of our assets
Companies that operate Cookies and Tracking Technologies, described in Section 5, such as marketing and advertising partners
When you have consented to the disclosure
Commercial information, including preferences, such as shipping volume, non-personal but confidential customer data, such as rate tables and business processes, which are governed by individual data use agreements with customers.
Service providers, such as security and platform vendors
Third parties that are necessary to complete a transaction, such as credit card processors
Professional advisors, such as lawyers, accountants, and auditors
Entities involved in a corporate transaction, including if we sell, acquire, or merge all or some of our assets
When you have consented to the disclosure
Internet or other electronic network activity information and device information, such as your browsing history, search history, device information, IP address, and other information (whether passive browsing or active engagement) regarding your interactions with us and use of our products, Services, emails, and other Digital Properties.
Service providers, such as security and platform vendors
Companies that operate Cookies and Tracking Technologies, described in Section 5, such as marketing and advertising partners
Entities involved in a corporate transaction, including if we sell, acquire, or merge all or some of our assets
Electronic information, such as recordings of your interactions with our sales or support teams (e.g., for quality assurance or training purposes, in accordance with applicable laws); or customer support chat or messaging logs.
Service providers, such as security and platform vendors.
Entities involved in a corporate transaction, including if we sell, acquire, or merge all or some of our assets
Inferences as defined by California law, such as marketing you are likely to react positively to.
Service providers, such as platform vendors
Entities involved in a corporate transaction, including if we sell, acquire, or merge all or some of our assets
In addition to the above disclosures, we may share your personal data to respond to requests by law enforcement or other government authorities. We may also de-identify, anonymize, or aggregate personal data to use or share with third parties for any purpose, where legally permitted.
3. How We Process Personal Data We may process your personal data for the below purposes:
Purpose of Processing
Lawful Basis
To provide our products, Services, and Digital Properties to you, including processing and fulfilling transactions; enabling you to access the Digital Properties and our Services; operating, maintaining, and improving our Digital Properties and Services; communicating with you, such as by completing your support requests or providing security updates; and diagnosing, repairing, and tracking service and quality issues.
Legitimate interests;
Contract;
Legal obligations
For our own business purposes, including maintaining internal business records and conducting internal reporting; collecting payments and performing accounting and similar business functions; auditing and managing projects related to our Services; performing IT security management and IT-related tasks, such as administration of our technologies and network; evaluating and improving our business, Services, and Digital Properties; and performing research and development of new products and services; and processing your survey and questionnaire responses.
Legitimate interests;
Legal obligations
For legal, safety, or security reasons, including to comply with legal requirements; establish, exercise, or defend against legal claims; protect the safety, security, and integrity of our property and the rights of those who interact with us or others; investigate any content or conduct policy violations; and detect, prevent, and respond to security incidents or other malicious, deceptive, fraudulent, or illegal activity.
These safety purposes may also involve collecting and processing special categories of personal data (e.g. health data), for office visits and events where necessary for public health or as required by applicable law.
Legitimate interests;
Legal obligations;
Public interest
For marketing our products and Services or those of third parties, such as our business partners, including to solicit or publish testimonials or feedback about our products and Services; send you marketing and promotional communications or product recommendations (via email, phone, or other online and offline channels) about our Services or those of third parties; facilitate your participation in a contest or event; assess ad impressions or engage in contextual ad customization.
You may opt out of marketing communications by clicking the “unsubscribe” link at the bottom of our marketing communications or contacting us via email to privacy@paccurate.io. Note that some of our marketing materials and information may use tracking technologies and analytics tools to help us understand your preferences. For further information, please see Section 5 below.
Consent (where required by law);
Legitimate interests
To fulfill a referral request when you use our referral service to tell a friend or colleague about our Services, including by using the name, email address, title, and company name that you provide us to contact the person to whom you are referring.
You must only provide others’ personal data if you have their consent to do so.
Consent (where required by law);
Legitimate interests
Diversity, equity, and inclusion, such as promoting diversity, equity, and inclusion initiatives and representation within our business (where authorized by applicable law).
Consent (where required by law);
Legitimate interests
Corporate transactions, such as sales, mergers, acquisitions, reorganizations, bankruptcy, and other corporate events.
Legitimate interests;
Legal obligations
When you have voluntarily agreed to have your personal data processed.
Consent
Paccurate will honor data subject rights to the extent required by law. You may have the right to access, correct, update, and, in some cases, request deletion of your personal data (subject to exceptions). You may submit a request to privacy@paccurate.io. Paccurate uses certain third-party service providers to assist us in processing data for certain purposes. These third-party providers help support certain site features, perform database monitoring and other technical operations, assist with the transmission of data and provide data storage services. These third parties may process or store personal data while providing their services. Paccurate maintains contracts with these third parties restricting their access, use and disclosure of personal data in compliance with our obligations under applicable laws, including the onward transfer provisions of such laws, and Paccurate remains liable if they fail to meet those obligations and we are responsible for the event giving rise to damage.
4. Sources of Personal Data
Information you provide to us directly, including when you register and communicate with us directly through our Digital Properties, visit our offices, or participate in our events, marketing, and outreach activities.
Information collected from your employer, coworkers, or friends, including information about representatives or other employees of our current, past, and prospective customers, suppliers, investors, and business partners. We may also receive your information from a friend as part of a referral for our Services.
Information automatically collected, including technical information about your interactions with our Digital Properties (such as IP address, browsing preferences, and purchase history). More information is available in Section 5 below.
Information from public sources, including information from public records and information you share in public forums, such as social media.
Information from other third parties, including information from third-party service and content providers, entities with whom we partner to sell or promote products and services, and social media networks (including widgets related to such networks, such as the “Facebook Like” button).
We may combine information that we receive from the various sources described in this Privacy Policy, including third-party sources and public sources, and use or disclose it for the purposes identified above.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies and offer you the option to manage these settings. Some tracking technologies enable us to track your device activity over time and across devices and websites. While some browsers have incorporated Do Not Track or DNT preferences, we do not honor such signals from web browsers at this time.
6. Security and Retention
We maintain appropriate security procedures and technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, disclosure, alteration, or use.
Your personal data will be generally retained as long as necessary to fulfill the purposes for which we collected the personal data. Once you and/or your company have terminated the contractual relationship with us or otherwise ended your relationship with us, we may retain your personal data in our systems and records to ensure adequate fulfillment of surviving provisions in terminated contracts or for other legitimate business purposes, such as to evidence our business practices and contractual obligations, to provide you with information about our products and services, or to comply with applicable legal, tax, or accounting requirements. When we have no ongoing legitimate business need nor lawful legal ground to process your personal data, we will delete, anonymize, or aggregate it or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible. If you want to know more about retention periods applicable to your particular circumstance, please contact us using the details provided in Section 11 below.
7. Children’s Privacy
Our Digital Properties and Services are not directed to children under the age of 16, and we do not knowingly collect online personal data directly from children. If you are a parent or guardian of a minor child and believe that the child has disclosed online personal data to us, please contact us using the details provided in Section 11 below.
8. External Links
When interacting with us, you may encounter links to external sites or other online services, including those embedded in third-party advertisements. In addition, when you pay for our Services using a credit card, you will enter the website of one of our third party payment processors. We do not control and are not responsible for the terms of service or the privacy and data collection policies for such third-party sites and services. You should consult such third parties and their respective terms of service and privacy policies for more information or if you have any questions about their practices, and before agreeing to use any of their services.
9. Supplemental Information for the EEA, Switzerland, and the U.K.
The following terms supplement the Privacy Policy with respect to our processing of EEA (i.e., European Union Member States, Iceland, Liechtenstein, and Norway), Swiss, and U.K. personal data. In the event of any conflict or inconsistency between the other parts of the Privacy Policy and the terms of this Section 9, this Section 9 shall govern and prevail with regard to the processing of EEA, Swiss, and U.K. Personal Data, to the extent applicable.
Data Controller: Paccurate is the controller within the scope of this Privacy Policy.
a. Legal Basis for Processing: Please see Section 3 for the legal basis on which we rely for the collection, processing, and use of personal data.
b. Your Data Protection Rights: Under applicable data protection laws, you may exercise certain rights regarding your personal data.
Right to Access. You have the right to obtain confirmation from us whether we are processing your personal data and related information, as well as the right to obtain a copy of your personal data undergoing processing.
Right to Data Portability. You may receive your personal data, that you have provided to us, in a structured, commonly-used, and machine-readable format, and you may have the right to transmit it to other data controllers without hindrance. This right only exists if the processing is based on your consent or a contract, and the processing is carried out by automated means.
Right to Rectification. You have the right to request the rectification of inaccurate personal data and to have incomplete data completed.
Right to Objection. You have the right to object to the processing of your personal data in certain cases.
Right to Restrict Processing. You may request that we restrict the processing of your personal data in certain cases.
Right to Erasure. You may request that we erase your personal data in certain cases.
Right to Lodge a Complaint. You have the right to lodge a complaint with a supervisory authority.
Right to Refuse or Withdraw Consent. In case we ask for your consent to process your personal data, you are free to refuse to give it. If you have given your consent, you may withdraw it at any time without any adverse consequences. The lawfulness of any processing of your personal data that occurred prior to the withdrawal of your consent will not be affected.
Right to Not Be Subject to Automated Decision-making. The types of automated decision-making referred to in Article 22(1) and (4) EU/UK General Data Protection Regulation (“GDPR”) do not take place in connection with your personal data. Should this change, we will inform you about why and how any such decision was made, the significance of it, and the possible consequences of it. You will also have the right to human intervention, to express your point of view, and to contest the decision.
You may exercise these rights by contacting us using the details provided in Section 11. Please note that we may refuse to act on requests to exercise data protection rights in certain cases, such as where providing access might infringe someone else’s privacy rights or impact our legal obligations.
c. International Transfers of Personal Data: Due to the global nature of our operations, some of the recipients mentioned in Section 2 of the Privacy Policy may be located in countries outside the EEA, Switzerland, or the U.K. Please reach out to us using the contact information in Section 11, if you wish to receive further information about how we transfer personal data or, where available, a copy of the relevant data transfer mechanism.
Data Protection Officer: The contact details for our data protection officer are as follows: Paccurate, Inc., Attn: Privacy Team, 594 Dean St, Brooklyn, NY 11238, United States, privacy@paccurate.io.
10. Supplemental Information for Other Regions
Canada: Personal data, as defined in the Personal Information Protection and Electronic Documents Act (“PIPEDA”) will be collected, stored, used, and/or processed by Paccurate in accordance with Paccurate’s obligations under PIPEDA.
United Kingdom: Personal data collected, stored, used, and/or processed by Paccurate, as described in this Privacy Policy, is collected, stored, used, and/or processed in accordance with Paccurate’s obligations under the UK Data Protection Act 2018, as amended by the Data Protection, Privacy and Electronic Communications (Amendments etc.) (EU Exit) Regulations 2019, as amended, superseded or replaced (“U.K. GDPR”).
11. Contact Information If you have questions or complaints regarding this Privacy Policy or about Paccurate’s privacy practices, please contact us by email at privacy@paccurate.io, or at: Paccurate, Inc. Attn: Privacy Team 594 Dean St, Brooklyn, NY 11238.